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  • Writer's pictureMark A Preston

Bridging SEO and Customer Understanding with Valuable Content

In an age where SEO and customer understanding often seem like distant relatives, it's crucial to bridge the gap. SEO tools, while invaluable, tend to focus on historical data, often missing the mark when it comes to understanding customer needs, especially in terms of new or niche topics. This article delves into how brands can leverage SEO while staying true to their unique voice and customer needs, inspired by insights from a recent video discussion and the tone of an existing document on business development link building.


valuable crafted content

Understanding the Limitations of SEO Tools


SEO tools are fantastic for historical data but fall short when it comes to new or niche topics. They're built on what's already known, which can be limiting in a world that's constantly evolving. For instance, if you're covering a new topic or a unique aspect of your product, there might not be much historical data to rely on. This is where understanding your customers' needs becomes crucial.


The Importance of Being a First Mover


In highly competitive spaces, being a first mover can be a game-changer. If you're the first to cover a new topic or offer a unique perspective on a product, you can dominate that niche. This strategy is especially effective if your content is closely related to your brand and offers specific insights or solutions that only you can provide.


Leveraging Unique Product Features


Consider the example of a unique feature on a product like a microphone. If there's a specific knob or dial that's unique to your product, creating content that explains its use or importance can put you at the forefront of search results. This is because you're the authority on your product, and your content will be seen as the most relevant and valuable.


Engaging with Your Sales Team for Content Ideas


Your sales team can be a goldmine for content ideas. They're in direct contact with your customers and understand their needs and questions. By collaborating with your sales team, you can create content that directly addresses the queries and concerns of your target audience.


Actionable Steps for Bridging SEO and Customer Understanding


  1. Identify Unique Aspects of Your Products/Services: Look for features or aspects of your products or services that are unique to your brand. These can be excellent topics for content creation.

  2. Consult Your Sales Team: Engage with your sales team to understand common customer queries and concerns. Use these insights to guide your content strategy.

  3. Create Niche, Valuable Content: Develop content that addresses these unique aspects and queries. Ensure that this content is not only SEO-friendly but also provides real value to your audience.

  4. Monitor and Adapt: Keep an eye on how your content performs. Be ready to adapt your strategy based on customer feedback and changing market trends.

  5. Balance SEO and Authenticity: While using SEO tools for guidance, ensure your content remains true to your brand's voice and genuinely addresses customer needs.


By following these steps, you can create content that not only ranks well in search engines but also genuinely connects with your audience. This approach not only enhances your SEO efforts but also strengthens your brand's relationship with its customers.

About the author

Mark A Preston

Mark A Preston: SEO trainer & speaker with over 2 decades (since 2001) experience in the SEO industry. Host of 'The Unscripted SEO Interview Podcast'. Author of 'The Business Side of SEO' and 'The SEO Freelancer Survival Handbook', SEO Business Books.

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